Shipping Policy

We’re committed to getting your order to you safely and as quickly as possible.

📦 Order Processing

• Orders are usually processed within 1–2 business days.

• Orders are not processed or delivered on Sundays and public holidays.

• Once your order has been shipped, you’ll receive tracking information when available.

🚚 Delivery Time

Estimated delivery time is 3–7 business days after your order has been shipped.

Delivery times may vary depending on your location, courier availability, weather, holidays, or other circumstances outside our control.

📍 Delivery Areas

We currently deliver across India, subject to courier availability for your location.

💰 Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before you place your order.

🔎 Order Tracking

Once your order is dispatched, you can use the tracking information provided to check its delivery status.

Please allow up to 24–48 hours for tracking information to become active after dispatch.

⚠️ Delayed or Undelivered Orders

If your order has not arrived within the expected delivery timeframe, please contact our support team with your order number.

We’ll work with the courier to locate your shipment and help resolve the issue.

🏠 Incorrect Address

Please make sure your shipping address, phone number, and other delivery details are correct before placing your order.

We may not be able to redirect an order after it has been dispatched. Additional shipping charges may apply if an order needs to be reshipped due to an incorrect or incomplete address provided by the customer.

📞 Need Help?

For any shipping-related questions, contact us at pasandmart@zohomail.in and include your order number.

We’re happy to help.